As part of the compliance with the Financial Services Authority (OJK) policies, the Company implements a Whistleblowing System (WBS), to facilitate all employees reporting all adverse conditions or activities that potentially harmed the Company.


Implementation of the Company’s WBS, which uses the Company’s portal as the method for reporting, involves the Internal Audit Unit, Human Resources Division, CEOs of business units, Directors and the CEO of the Company. Complaints received are followed up with a special audit or investigation, and the results are then reported to the Company CEO.

Protection/anonymity are accorded as a safeguard to those who file a WBS report.